Shipping Policy

Last Updated On August 4th, 2024

Shipment Costs

FOR US AND CANADIAN ORDERS ONLY: If your order amount is less than $200, shipping is charged at $10. If your order amount is more than $200, shipping is free.

Location

We primarily ship to the United States of America and Canada. If you are outside of these two countries, we unfortunately do not support shipping there yet.

This is just a temporary measure until we open our stores at your country. We've opened at more than 5 countries in the last 2 years, and we are targeting Europe and Central Asia next.

If you have questions, email us at info@tryincellderm.com.

Processing Times

FOR US AND CANADIAN ORDERS ONLY: We process orders 7 days a week. Orders will be processed within 2 business days of ordering and shipped within the next 1-5 business days. It may take up to 10 business days during busy season. ​In some instances, additional business days may be necessary to complete delivery due to carrier handling and routing, which is outside of Incellderm's control.

Please note: In situations where products are in high demand, processing time can take longer than 1-2 business days. The delivery times are estimates only. Incellderm is not guaranteeing delivery dates.

Incellderm shipping times